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wien.at

Wien.at - Reference Eucusa

About 16.000 associates in 82 service centers were invited, together with EUCUSA, to contribute to the modernization of our administration and the determination of goals related to “satisfaction with the most important customer contacts and their acceptance of new services.”

To get the necessary input, 20 subprojects were developed. Mr. Mag. Stribl explains: “We want to strengthen our strengths and address our weaknesses”

Mag. Oliver Stribl
Project manager City of Vienna